Terms and Conditions
Terms of Service
Welcome to dkvprint.com. Please read through the terms and conditions carefully before placing your order or before using the Website. By using this Website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you. The terms “we” and “us refer to as dkvprint.com and or dkv solutions llc.
CHANGES TO TERMS.
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this Website after such changes have been posted constitutes your acceptance of and agreement to such changes.
Your Delivery: Please note, all orders are shipped from the US. Charges may vary based on the contents of the order.
Standard delivery is available over the Christmas period, but please note that US Bank holidays are not classified as delivery days.
Please contact customer service if you wish to find out specific information about your dkvprint.com order - [email protected].
ALL ADDRESSES
Your order may be delivered by either the United States Postal Service (USPS) ,UPS OR FED EX. Depending on your area, most orders will be delivered by USPS so the parcel will be received with your regular mail. If you are not home when the delivery is made, a notice card may or may not be left by the Delivery Service to advise on how and where your delivery can be collected. No signature will be required upon delivery. Delivery will be completed upon tracking number completion.
It usually takes about 2 business days for us to process your order. As soon as we’ve verified all of your information your order will be shipped via USPS, FED EX, OR UPS.
All orders are charged in U.S dollars.
PRODUCT INFORMATION
We have made every effort to the colors of our products that appear on the website display as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. Items are not dishwasher safe. Do not let products soak in hot water. Purchaser agrees to hand wash only in warm water.
All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are US sizes.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Prices are subject to change without notice. Prices do not include sales tax and shipping charges. Sales tax and shipping charges will be added where applicable. Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible.
We continually update our dkvprint.com .
RETURNS OR EXCHANGES
You have 14 days from the day you received your items to review, and if necessary, exchange your purchase from dkvprint.com Your package must not be post marked any later than 14 days from the delivery confirmation from UPS, FED EX, or USPS.
It is your responsibility to return the item(s) to dkvprint.com. dkvprint.com shall send your exchanged item(s) back at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.
dkvprint.com will send you your exchanged item(s) upon receiving your package within 72 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
We do not accept returns or exchanges if:
- The Item(s) have been worn or washed
- The item(s) have been altered
- The item(s) are in any way defective from the original and salable condition
- The item(s) do not have the original tags on them
- The item(s) were a final sale item
Please follow these instructions when completing a return or exchange:
- Pack the unworn and unwashed items with email confirmation and original receipt - we cannot exchange without email confirmation and original receipt.
- Please write in detail which items you want exchanged
- Contact our support team for RMA and address for return at [email protected]
Upon receiving your return, dkvprint.com will processes your exchange within 72 hours from receiving your package. Items will be inspected and processed through our exchange department. Exchanges are not issued for worn, washed or altered items or for items that are Final Sale. Shipping is non-refundable, except in cases where we have made a shipping error.
A restocking fee of $10.00 per package is applied for all returned packages.
We always encourage our customers to contact us if you have any questions. Feel free to reach us any time at [email protected]
PRIVACY POLICY
Security of your information is taken very seriously. We have implemented policies and procedures designed to safeguard it. In order to protect your information from unauthorized access and use, we use both online and offline security measures such as computer safeguards (firewalls, SSL and passwords) in addition to using secure servers.
WHAT INFORMATION DO WE COLLECT?
We collect information you give us via use of the site, email or any other contact from you. By using our website you consent to the collection and use of your personal information. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
CHILDREN:
We do not collect any information from any one under the age of 18 years of age. Our website and all products are directed to people who are at least 18 years old or older.
How Can I Update My Information?
Users who wish to update their personal information should email us at [email protected]
WHAT HAPPENS WHEN WE CHANGE OUR PRIVACY POLICY?
Your use of this site indicates an acceptance of the terms of the Privacy Policy dkvprint.com reserves the right to update or amend this Privacy Policy at any time to reflect our current privacy practices. If dkvprint.com decides to materially change this Privacy Policy, those changes will be posted through a prominent notice on the web site and/or sent to you via email, so that you will always know what information dkvprint.com collects, how it might use that information, and with whom it may share that information.
