Refund Policy

Returns or Exchanges:    You have 14 days from the day you received your items to review, and if necessary, return to exchange your purchase from  dkvprint.com Your package must not be post marked any later than 14 days from the delivery confirmation from UPS or USPS. 
Email us at [email protected] to receive your "Return Merchandise Authorization Number" (RMA).  Any returns sent without a RMA number will be Rejected.  

It is your responsibility to return the item(s) to DKVPrint.com DKVprint.com shall send your exchanged items back at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer. 

DKVprint.com will send you your exchanged item(s) upon receiving your package within 72 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item. 

We do not accept returns or exchanges if:

1. The item(s) have been worn, used or washed

2. The item(s) have been altered

3. The item(s) are in any way defective from the original and salable condition 

4. The item(s) do not have the original tags, box or top on them

5. The item(s) were a Final Sale item

Please follow these instructions when completing a return or exchange:

1. Pack the unworn and unwashed items with email confirmation or original receipt - we cannot exchange or refund without

2. Please write in detail which items you want exchanged. 

3. Contact us for mailing address and RMA number

Refunds:   Upon receiving your return, DKVprint.com will processes your exchange
within 72 hours from receiving your package. Items will be inspected and processed through our exchange department. Exchanges are not issued for worn, washed or altered items or for items that are Final Sale. Shipping is non-refundable, except in cases where we have made a shipping error.  

A restocking fee of $10.00 per package is applied for all returned packages.

We always encourage our customers to contact us if you have any questions. Feel free to reach us any time at [email protected]